During the last 8 years, I have shifted from graphic to user experience design, which reflects my passion for talking to real people and understanding their needs.
In practice, my team and I apply qualitative research methods to uncover common pain points. Then, I try to solve these problems by designing interfaces that are clean and easy-to-implement.
Before we launch a new product or improvement, we validate if our design actually works. To do so, I conduct face-to-face interviews with real customers. Now, of course, we are doing them remotely.
Most of this work is confidential, but here are a few selected .
In Rio de Janeiro, I studied graphic design at Senac, which offers a course focused on the professional design practice.
Also, I took a two-year specialization course on digital design, offered by ESPM, in addition to a few short courses on UX and UI design.
More recently, in São Paulo, I have earned a Design Sprint certificate after an intense course at Mergo.
Currently, I am learning more about qualitative research through a certified online course, offered by MIT and edX, focused on how conversational interviews can be used to produce rich insights.